Viewrail.com from August 2023 through June 2025 for about $80. recalls
1 recall recorded since 2018, most recently on 14 August 2025. Status and classification are as published by the CPSC.
Recalls1
Ongoing (FDA)0
Terminated or completed0
Class I (FDA)0
Announced Consumer products
- Recall started
- 14 August 2025
- Reason
- The LED module can overheat, causing it to melt, posing a fire hazard.
- Remedy
- Consumers should contact Viewrail to schedule an appointment for a technician to come to their residence and replace the module free of charge. Alternatively, consumers can request a refund for the module only in the form of a refund check. Consumers will receive the amount on the purchase receipt, or the sales price for the module, if no receipt is provided.
- Recall number
- 25436
- Electronic LED modules used on Floating Stairs and Rails
CPSC recall notice
A terminated FDA recall means the FDA has determined that all reasonable efforts to remove or correct the product have been made. What statuses mean.