Recall Record

Pompton Plains, NJ, United States

Turncare, Inc recalls

2 recalls recorded since 2018, most recently on 1 November 2023. 2 are listed as ongoing. Status and classification are as published by the FDA.

Recalls2
Ongoing (FDA)2
Terminated or completed0
Class I (FDA)0

Ongoing Class II Medical devices

Recall started
1 November 2023
Reason
A software issue where "low" and "terminal" battery alerts did not display on the screen to the user in specific circumstances when the device was not running patient therapy.
Distribution
US Nationwide distribution in the states of Texas, Illinois, Pennsylvania, Florida, Connecticut
Initiated
Voluntary: Firm initiated
Recall number
Z-1967-2025

Ongoing Class II Medical devices

Recall started
10 August 2023
Reason
A software update corrected an issue where "low" and "terminal" battery alerts did not display on the screen to the user in specific circumstances when the device was not running patient therapy.
Distribution
US Nationwide distribution in the states of Texas, Illinois, Pennsylvania, Florida, Connecticut.
Initiated
Voluntary: Firm initiated
Recall number
Z-1968-2025

A terminated FDA recall means the FDA has determined that all reasonable efforts to remove or correct the product have been made. What statuses mean.