Recall Record

Grove City, OH, United States

Tosoh Bioscience Inc recalls

22 recalls recorded since 2018, most recently on 12 June 2026. 1 is listed as ongoing. Status and classification are as published by the FDA.

Recalls22
Ongoing (FDA)1
Terminated or completed21
Class I (FDA)0

Ongoing Class II Medical devices

Recall started
12 June 2026
Reason
The Test cup lot F level 1 low-quality control results values for the device were lower than expected on the Automated Immunoassay Analyzer (AIA) which could cause falsely elevated or falsely low total testosterone results. Such erroneous test results may lead to additional testing/diagnostic interventions and in limited cases, may lead to a delay in diagnosis and/or initiation of unnecessary or incorrect clinical treatment measures.
Distribution
Global Distribution. US Nationwide.
Initiated
Voluntary: Firm initiated
Recall number
Z-2746-2026

Terminated Class II Medical devices

Recall started
7 August 2020
Terminated
21 June 2021
Reason
Decreased stability for five (5) lots of Calibrator Sets and Calibration Verification Test Sets, resulting in a decrease measured concentration of HCG up to 20%.
Distribution
Worldwide Distribution: US (Nationwide) and countries of: Bogota, Cayman Islands, Mexico, Peru, and San Salvador.
Initiated
Voluntary: Firm initiated
Recall numbers
Z-2968-2020, Z-2967-2020

Terminated Class II Medical devices

Recall started
22 May 2020
Terminated
29 August 2024
Reason
The Substrate Monitoring System in the AIA-900 Analyzer did not detect an empty substrate bottle. The issue may lead to erroneous immunoassay test results.
Distribution
Domestic distribution nationwide. Foreign distribution to Chile, Costa Rica, Cayman Islands, Dominican Republic, Ecuador, Guatemala, Honduras, Peru, Republic of Panama, El Salvador, and Uruguay.
Initiated
Voluntary: Firm initiated
Recall number
Z-2423-2020

Terminated Class II Medical devices

Recall started
10 January 2020
Terminated
10 September 2020
Reason
A display screen software issue on the analyzer causes the display to freeze when display screen is touched at the same time as a command from the instrument firmware, causing the instrument to stop. As a result, the run is aborted and the results are not retrievable.
Distribution
Distributed to AZ, NE, NJ, NY, and WA. Foreign distribution to Cayman Islands, Costa Rica, and Uruguay
Initiated
Voluntary: Firm initiated
Recall number
Z-1420-2020

Terminated Class II Medical devices

Recall started
30 November 2018
Terminated
14 January 2021
Reason
Distribution
US Nationwide
Initiated
Voluntary: Firm initiated
Recall numbers
Z-0676-2019, Z-0672-2019, Z-0675-2019, Z-0674-2019, Z-0673-2019, Z-0671-2019

Terminated Class III Medical devices

Recall started
5 October 2018
Terminated
16 June 2020
Reason
Tosoh Bioscience has become aware of potential degradation of HbA1c control lot # 7055 before the 60-days product stability claim. If degradation of these controls occurs, P00 peaks may be seen and the % HbA1c control values may drift higher than the assigned range. This may result in delays when performing routine instrument quality control. If this issue occurs, there may be a delay in testing and reporting patient test results. Tosoh has received two (2) complaints related to this issue with no serious injuries reported.
Distribution
Distributed nationwide. Foreign distribution to Canada.
Initiated
Voluntary: Firm initiated
Recall number
Z-0601-2019

Terminated Class II Medical devices

Recall started
5 October 2018
Terminated
10 November 2020
Reason
Tosoh Bioscience has become aware of a potential issue with the pickup arm and pickup arm motor on the AIA-900 Analyzer. If the pickup arm or pickup arm motor malfunctions, the analyzer will cease to function and result in an inability to test patient samples. This may cause a delay in testing and reporting patient results. Tosoh has received fifty-one (51) complaints related to this issue with no serious injuries reported.
Distribution
Distributed nationwide. Foreign distribution to Canada and Latin America.
Initiated
Voluntary: Firm initiated
Recall number
Z-0469-2019

Terminated Class II Medical devices

Recall started
5 October 2018
Terminated
27 August 2020
Reason
Tosoh Bioscience has become aware of a potential issue with the axis base of the turntable rotation drive motor on the AIA-900 Analyzer. If the tension of the timing belt between the turntable rotation pulley and drive motor is not adjusted correctly, it is possible to increase the lateral load on the motor axis resulting in the inclination and damage of the motor axis. Since January 12, 2017, Tosoh has been inspecting the tension of the timing belt during scheduled preventative maintenance visit and correcting the analyzers where this issue has been observed. If the drive motor fails, the AIA-900 analyzer will cease to function and will be unavailable for use. If this issue occurs, there may be a delay in testing and reporting patient test results. Tosoh has received five (5) complaints related to this issue with no serious injuries reported.
Distribution
Worldwide Distribution - US Nationwide in the states of FL, MD, NV, NY, SC, and TX. and Foreign distribution to Cayman Islands, Chile, Columbia, Dominican Republic, Ecuador, Guatemala, Honduras, Peru, Puerto Rico, Uruguay, and Venezuela.
Initiated
Voluntary: Firm initiated
Recall number
Z-0509-2019

Terminated Class II Medical devices

Recall started
28 September 2018
Terminated
3 September 2020
Reason
Tosoh Bioscience has become aware of a potential issue with the AIA-900 and AIA-2000 analyzers that could result in slippage of the incubator unit contained within the system. If the tension of the timing belt is not adjusted correctly, it is possible for a misalignment that will result in a mechanical error. Tosoh has taken the required actions to inspect the tension of the timing belt during preventative maintenance and correct the instruments where this issue has been observed. If incubator slippage occurs, the unit will cease to function, and a system error will be reported. If this occurs, there may be a delay in testing and reporting patient test results. There have been no reports of injury related to this issue.
Distribution
US Nationwide distribution and International distribution to Colombia, Chile, Honduras, Cayman Islands, Panama, Costa Rica, Guatemala, Venezuela, Uruguay, Peru, and Ecuador.
Initiated
Voluntary: Firm initiated
Recall numbers
Z-0599-2019, Z-0600-2019

Terminated Class II Medical devices

Recall started
28 September 2018
Terminated
29 May 2020
Reason
There is a possibility that the liquid suction pump on some AIA-2000 analyzers may not perform as intended and cause an insufficient volume of wash solution to be removed during the washing step. Incomplete washing of the sample may result in falsely elevated test results for the sandwich assays and falsely decreased test results for the competitive binding assays. Insufficient washing is detectable through review of the calibration data and QC trending. For example, if incomplete washing occurs, the reported values for the zero- calibration rate will be above the acceptance range. The calibration value may shift and the instrument will not calibrate successfully. If this issue occurs, there may be a delay in testing and reporting patient test results. There have been no user or patient injuries reported related to this issue.
Distribution
US Nationwide distribution in the states of Florida, Kentucky, Maryland, Ohio, Pennsylvania, and Texas.
Initiated
Voluntary: Firm initiated
Recall number
Z-0475-2019

Terminated Class II Medical devices

Recall started
28 September 2018
Terminated
8 July 2020
Reason
A software issue may cause the liquid volume detection entries for 2nd and 3rd reagent bottles to be overwritten with the data from the 1st reagent bottle. Tosoh has released software version 2.51 (or later) to fix the problem. This failure is mitigated by the hardware design. The consequence would be a slight delay in testing patient sample or reporting patient result.
Distribution
Distributed to accounts in GA and NY.
Initiated
Voluntary: Firm initiated
Recall number
Z-0485-2019

Terminated Class II Medical devices

Recall started
23 August 2018
Terminated
20 October 2020
Reason
The firm has implemented new product labeling changes for the Tosoh AIA-360 Analyzer. These labeling changes affect the Tosoh Quick Reference Guide, Training Manual and Training DVD previously provided by Tosoh Bioscience. These changes are being made to align the Tosoh Quick Reference Guide and associated training materials to the Operators Manual and provide clarification to the requirement that the maintenance of the B/F probe is to be performed by Tosoh a field service representative, the requirement for use of 70% Ethanol during daily shutdown procedures and the requirement for use of CAP Class 1 reagent grade water for dilution of the concentrated wash and diluent solutions and reconstitution of lyophilized reagents. Failure to follow these requirements may negatively affect system performance, lead to corrosion of instrument components over time, or result in bacterial contamination, respectively.
Distribution
Worldwide Distribution: US (Nationwide) and countries of: Mexico, Canada, Colombia, Chile, Venezuela, Ecuador, Uruguay, Peru, and Honduras.
Initiated
Voluntary: Firm initiated
Recall number
Z-0559-2019

Terminated Class II Medical devices

Recall started
13 July 2018
Terminated
8 July 2020
Reason
Analyzers were distributed with software which lacks a 510K
Distribution
US Nationwide Distribution in states of - CA, OK, VA 7 WI
Initiated
Voluntary: Firm initiated
Recall number
Z-3244-2018

Terminated Class II Medical devices

Recall started
6 June 2018
Terminated
9 February 2021
Reason
HbAE is known to interfere with the HbA1c assay on the current version of software, Ver. 5.23. Customers should exercise caution when reviewing chromatograms and ensure that Flag 43 is enabled on their device to avoid reporting invalid test results in the presence of HbAE.
Distribution
Worldwide Distributed - US Nationwide. and the countries of Foreign distribution to Brazil, Caribbean, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, Panama, Peru, and Uruguay.
Initiated
Voluntary: Firm initiated
Recall number
Z-2745-2018

Terminated Class III Medical devices

Recall started
5 June 2018
Terminated
3 April 2020
Reason
Distribution of unapproved product labeling
Distribution
US Distribution to states of: FL, MA, MT, OK, OR and WI.
Initiated
Voluntary: Firm initiated
Recall number
Z-2827-2018

Terminated Class II Medical devices

Recall started
5 March 2018
Terminated
31 August 2020
Reason
Asfotase Alfa (Strensiq) interferes with certain Tosoh assays which potentially causes falsely increased or falsely decreased immunoassay test results, depending upon the assay.
Distribution
Worldwide Distribution: US (Nationwide) and countries of; Canada, Mexico, Columbia, Chile, Uruguay, Nicaragua, Argentina, Peru, Chile, Honduras. Equador, Caymen Islands, Panama, and Costa Rica.
Initiated
Voluntary: Firm initiated
Recall numbers
Z-2093-2018, Z-2094-2018, Z-2087-2018, Z-2069-2018, Z-2096-2018, Z-2083-2018, Z-2097-2018, Z-2086-2018, Z-2067-2018, Z-2079-2018, Z-2066-2018, Z-2091-2018 and 23 more

Terminated Class II Medical devices

Recall started
5 March 2018
Terminated
16 June 2020
Reason
The assay can potentially generate erroneously elevated or erroneously decreased HbA1c patient results.
Distribution
USA (nationwide) Distribution including PR and to the states of : AL, AR, AZ, CA, CO, CT, FL, GA, IA, ID, IL, KS, KY, LA, MA, MD, MI, MO, NC, NE, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VA, WA, WI, WV, and WY.
Initiated
Voluntary: Firm initiated
Recall numbers
Z-1811-2018, Z-1809-2018, Z-1810-2018, Z-1812-2018

Terminated Class II Medical devices

Recall started
13 February 2018
Terminated
29 October 2020
Reason
Falsely elevated progesterone assay values will occur when using certain progesterone assay part numbers due to cross reactivity of DHEA-S, a metabolite of the DHEA (dehydroepiandrosterone) supplement.
Distribution
Distributed in 39 states: AK, AL, AR, AZ, CA, CO, DE, FL, GA, IA, IL, IN, KS, KY, LA, MA, MD, MI, MO, MS, MT, NC, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, and WI.
Initiated
Voluntary: Firm initiated
Recall numbers
Z-0826-2018, Z-0825-2018

Terminated Class II Medical devices

Recall started
28 September 2017
Terminated
8 December 2020
Reason
The firm has become aware of a potential issue that may affect the mixing motor drive harness and mixing home detection sensor relay harness on your AIA-900 Analyzer. It is possible that the harnesses could rub against the Plarail chain during operation and result in premature wear. If observed, this issue will cause the following system error to be reported D.lane Mix home overrun error [4093] . If observed, this issue will cause the AIA-900 Analyzer not to function and the D.lane Mix home overrun error [4093] will be reported by the system. Replacement of the motor drive harness and mixing home detection sensor relay harness will mitigate the potential for premature wear and effectively prevent this issue from causing the system error. If the sensor relay harness fails, the AIA-900 analyzer will cease to function and will be unavailable for use. If this issue occurs, there may be a delay in testing and reporting patient test results. Tosoh is aware of two complaints associated with the unexpected wearing of the harness. There have been no user or patient injuries reported that are related to this device malfunction.
Distribution
Nationwide distribution. Foreign distribution to Chile, Colombia, Ecuador, Guatemala, Honduras, Panama, Peru, Puerto Rico, Uruguay, and Venezuela.
Initiated
Voluntary: Firm initiated
Recall number
Z-0602-2019

Terminated Class II Medical devices

Recall started
11 June 2017
Terminated
31 December 2019
Reason
This recall has been initiated due to a potential malfunction of the photo interrupter (Pl). The potential malfunction has been attributed to aging and premature deterioration of the Pl collector current.
Distribution
Worldwide Distribution - U.S. Nationwide - Latin America
Initiated
Voluntary: Firm initiated
Recall numbers
Z-0491-2018, Z-0492-2018

Terminated Class II Medical devices

Recall started
22 March 2017
Terminated
9 December 2020
Reason
The firm has become aware of a potential issue with the AIA-360 analyzer that could prevent the table home sensor from detecting the table home position. If the malfunction with the table home sensor occurs on the AIA-360, the sensor board may need to be replaced. If the home sensor fails to detect the home position, the AIA-360 analyzer will cease to function and will be unavailable for use. If this issue occurs, there may be a delay in testing and reporting patient test results. Tosoh has received three (3) complaints related to this issue with no serious injuries reported.
Distribution
Nationwide distribution. International distribution to Honduras, Caribbean, Chile, Colombia, Costa Rica, Uruguay, Ecuador, Panama, Mexico, Canada, and Venezuela.
Initiated
Voluntary: Firm initiated
Recall number
Z-0613-2019

Terminated Class II Medical devices

Recall started
23 February 2012
Terminated
8 July 2021
Reason
Some combinations of Calibrator lots and AlA PACKS resulted in Calibrator #6 not giving a value, making the calibration unacceptable.
Distribution
US Nationwide distribution in the states of CA, FL, GA, NY, OH & OR.
Initiated
Voluntary: Firm initiated
Recall number
Z-1187-2021

A terminated FDA recall means the FDA has determined that all reasonable efforts to remove or correct the product have been made. What statuses mean.