Recall Record

STEKLARNA ROGAŠKA D.D., of Slovenia recalls

1 recall recorded since 2018, most recently on 6 February 2018. Status and classification are as published by the CPSC.

Recalls1
Ongoing (FDA)0
Terminated or completed0
Class I (FDA)0

Announced Consumer products

Recall started
6 February 2018
Reason
The mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards.
Remedy
Consumers should immediately stop using the recalled mugs and contact Tiffany & Co. for a full refund plus a $100 gift card. Consumers can return the mug for a refund and gift card through one of three options: 1) return the product to a local Tiffany & Co. store 2) return the mug using a pre-paid return shipping label provided by the firm or 3) contact Tiffany & Co. to dispatch a shipping carrier to the consumer's location to pick up the mug. If broken, do not attempt to return the mug. Carefully dispose of the glass and contact Tiffany & Co. for the refund and gift card. Tiffany is directly contacting consumers who purchased the recalled mugs.
Recall number
18722

CPSC recall notice

A terminated FDA recall means the FDA has determined that all reasonable efforts to remove or correct the product have been made. What statuses mean.