Sold At:
Specialty bike stores nationwide from 2016 through 2022 for about $9,000. recalls
1 recall recorded since 2018, most recently on 1 October 2026. Status and classification are as published by the CPSC.
Recalls1
Ongoing (FDA)0
Terminated or completed0
Class I (FDA)0
Announced Consumer products
- Recall started
- 1 October 2026
- Reason
- The front bolt in the seat post clamping mechanism can break, causing the seat to become loose, posing a fall hazard.
- Remedy
- Consumers should stop using the recalled bicycles immediately and contact Gazelle USA to receive a free replacement seat post and saddle that consumers can either install themselves with no special tools or take to an Urban Arrow dealer to be installed at no charge. Consumers will be asked to fill out a recall registration form at https://forms.gle/1Nir9NrR7aJcpwRk8. Consumers can locate their nearest dealer at https://urbanarrow.com/dealers.
- Recall number
- 27004
- Urban Arrow Cargo Electric Bikes
CPSC recall notice
A terminated FDA recall means the FDA has determined that all reasonable efforts to remove or correct the product have been made. What statuses mean.