Recall Record

Shanghai, China

Shanghai United Imaging Healthcare Co., Ltd. recalls

15 recalls recorded since 2018, most recently on 11 August 2026. 8 are listed as ongoing. Status and classification are as published by the FDA.

Recalls15
Ongoing (FDA)8
Terminated or completed7
Class I (FDA)0

Ongoing Class II Medical devices

Recall started
11 August 2026
Reason
Positron emission tomography and computed tomography x-ray systems have a software problem when Split or Local function is enabled, and multiple RIS exams are merged into a single study, that prevents patient images from being visible on the Patient Administration interface, which may result in the need for rescans.
Distribution
US Nationwide distribution in the states of CA, PR, UT, WV, ND, NE, NC, TX, ID, LA, MT, FL, CO, IN, KY, AL, OH, MI, IA, MO, NY, NV, TN, WV, SC, WI, IL, MS, MA, NJ.
Initiated
Voluntary: Firm initiated
Recall numbers
Z-3277-2026, Z-3278-2026, Z-3284-2026, Z-3287-2026, Z-3280-2026, Z-3281-2026, Z-3282-2026, Z-3286-2026, Z-3285-2026, Z-3279-2026, Z-3283-2026, Z-3288-2026

Ongoing Class II Medical devices

Recall started
1 March 2023
Reason
Due to a software issue where the process of patient scanning, the scatter correction may occasionally fail with will potentially cause a failure of the PET image reconstruction and generation of PET images.
Distribution
U.S. Nationwide distribution in the state of TX. O.U.S.: Not provided.
Initiated
Voluntary: Firm initiated
Recall number
Z-1353-2023

Ongoing Class II Medical devices

Recall started
30 May 2022
Reason
The wireless VSM module of a mobile PET/CT system, operating in an environment with strong Wi-Fi signals, may experience ECG signal and respiratory signal loss due to Wi-Fi interference. ECG and respiratory signal loss during acquisition can result in the failure of ECG and respiratory-gated reconstruction of the PET scan, which may require rescanning of the patient.
Distribution
Distribution to US states of TX, WI, CA, and MI
Initiated
Voluntary: Firm initiated
Recall number
Z-0087-2023

Ongoing Class II Medical devices

Recall started
2 August 2021
Reason
The EXAM acquisition workflow could occasionally freeze after canceling the PET scan.
Distribution
U.S. Nationwide distribution in the states of CA, IL, IN, TX, and WI.
Initiated
Voluntary: Firm initiated
Recall numbers
Z-2594-2021, Z-2593-2021

Terminated Class II Medical devices

Recall started
25 January 2021
Terminated
3 May 2022
Reason
There is a potential for the X-Ray tube head (Touch screen interface) to perform an uncommanded motion. This could result in a collision with the patient.
Distribution
US Nationwide distribution in the state of TX.
Initiated
Voluntary: Firm initiated
Recall number
Z-1160-2021

Ongoing Class II Medical devices

Recall started
5 August 2020
Reason
A potential issue of an incorrect CT scan delay timer to be displayed on the gantry Digital Display Panel (DDP) during multi-phase contrast scanning. This could lead the operator to receive unnecessary exposure to radiation.
Distribution
US Nationwide distribution including in the state of TX.
Initiated
Voluntary: Firm initiated
Recall numbers
Z-0448-2021, Z-0447-2021, Z-0446-2021, Z-0445-2021

Terminated Class II Medical devices

Recall started
16 July 2020
Terminated
7 July 2022
Reason
1) 1) Potential intermittent issue may cause image data problems, may lead to artifacts; 2) Potential intermittent scout scanning interruption due to angle signal drift caused by external interference; 3) Metal edge overlap of mylar strip in gantry may create sharp edge. May lead to repeat scanning and abrasions.
Distribution
US Nationwide distribution including in the state of Texas.
Initiated
Voluntary: Firm initiated
Recall numbers
Z-2799-2020, Z-2800-2020

Ongoing Class II Medical devices

Recall started
20 June 2020
Reason
The metal edge overlap of the mylar strip in the gantry was uneven, which may create a sharp edge.
Distribution
US Nationwide distribution including in the states of CA, IN and TX. See uploaded distribution list for more details.
Initiated
Voluntary: Firm initiated
Recall numbers
Z-2704-2020, Z-2703-2020, Z-2705-2020

Ongoing Class II Medical devices

Recall started
23 May 2020
Reason
Two issues were identified with the computed tomography x-ray system including a service function which may cause false marking of a bad channel resulting in ring artifacts, and potential intermittent scout scanning interruption due to occasional angle signal drift.. If these problems occur, it may be necessary to rescan the patient resulting in an additional dose of radiation and the possible need for additional contrast medium.
Distribution
US Distribution to state of: TX
Initiated
Voluntary: Firm initiated
Recall number
Z-2641-2020

Terminated Class II Medical devices

Recall started
8 May 2020
Terminated
20 January 2022
Reason
Two issues were identified with the computed tomography x-ray system including an intermittent issue which may affect image data leading to artifacts; and intermittent scout scanning interruption due to occasional angle signal drift. This may result in the need for rescanning of the patient with the patient receiving an additional dose of radiation and possible use of additional contrast media.
Distribution
Distributed to two customers. Both customers located in Houston, Texas.
Initiated
Voluntary: Firm initiated
Recall number
Z-2522-2020

Ongoing Class II Medical devices

Recall started
8 May 2020
Reason
Two issues were identified with the computed tomography x-ray system including a service function which may cause false marking of a bad channel resulting in ring artifacts, and potential intermittent scout scanning interruption due to occasional angle signal drift.. If these problems occur, it may be necessary to rescan the patient resulting in an additional dose of radiation and the possible need for additional contrast medium.
Distribution
Distributed to Texas.
Initiated
Voluntary: Firm initiated
Recall number
Z-2472-2020

Terminated Class II Medical devices

Recall started
26 March 2020
Terminated
2 August 2023
Reason
In affected software version, of Positron emission tomography and computed tomography system, the CT Hounsfield unit curve may not display in real time when using the bolus tracking protocol with the tracker scan function. If this occurs, the subsequent clinical scanning protocols will need to be started manually, which may effect image enhancement, and may result in patient rescan.
Distribution
US Nationwide distribution including in the state of TX.
Initiated
Voluntary: Firm initiated
Recall number
Z-2819-2020

Terminated Class II Medical devices

Recall started
27 February 2020
Terminated
28 May 2021
Reason
Two issues were identified with the stationary x-ray system. 1. Some position illustrations in the patient exam interface show the incorrect anatomical position for the standard of care. When the image is acquired with the wrong reference position, clinical diagnostic requirements cannot be met.T2. Where image stitching is used, the left and right tag information may be lost. When these problems are encountered, an additional exposure is needed and the patient will receive more radiation.
Distribution
US Nationwide distribution including in the state of Texas.
Initiated
Voluntary: Firm initiated
Recall number
Z-2521-2020

Terminated Class II Medical devices

Recall started
26 August 2019
Terminated
18 May 2022
Reason
Potential sporadic software bugs in R001.3.0.0.750505 software version may cause an issue with the PET acquisition raw data causing reconstruction problems during PET/CT scanning and could possibly cause rescans of patients with additional dose.
Distribution
US Nationwide distribution in the state TX.
Initiated
Voluntary: Firm initiated
Recall number
Z-1708-2020

Terminated Class II Medical devices

Recall started
30 July 2019
Terminated
17 May 2022
Reason
X-ray imaging system positioning image and protocol label is reversed for Flexion and Extension on C-Spine and L-Spine, this will cause the image to be incorrectly labeled and may cause the patient to have a repeat exposure.
Distribution
US Nationwide distribution in the state of TX.
Initiated
Voluntary: Firm initiated
Recall number
Z-1075-2022

A terminated FDA recall means the FDA has determined that all reasonable efforts to remove or correct the product have been made. What statuses mean.