Recall Record

Residential Elevators Inc., of Crawfordville, Fla. recalls

2 recalls recorded since 2018, most recently on 10 September 2020. Status and classification are as published by the CPSC.

Recalls2
Ongoing (FDA)0
Terminated or completed0
Class I (FDA)0

Announced Consumer products

Recall started
10 September 2020
Reason
The elevator cab can rise unexpectedly to the top of the elevator shaft and abruptly stop, posing an impact hazard to any occupants in the elevator cab.
Remedy
Consumers should immediately stop using the recalled elevators and contact Residential Elevators to schedule a free repair. All affected elevators must be repaired, including elevators that have been inspected as part of the firm's March 29, 2018 recall. Some elevators may have already received the new CPSC approved remedy for this recall. Residential Elevators is able to determine whether a residential elevator is included in this recall by the consumer's street address. Residential Elevators is contacting all known purchasers with affected elevators to schedule a free repair.
Recall number
20779

CPSC recall notice

Announced Consumer products

Recall started
29 March 2018
Reason
The elevator cab can rise unexpectedly to the top of the elevator shaft and abruptly stop, posing an impact hazard to consumers in the elevator cab.
Remedy
Consumers should immediately stop using the recalled elevators and contact Residential Elevators to schedule a free inspection and, where a replacement part is needed, a free repair. Elevators that have been inspected by the company since May 2017 do not require a new inspection. Residential Elevators is able to determine whether a residential elevator is included in the recall by the consumer's street address. The firm is contacting all known purchasers directly.
Recall number
18733

CPSC recall notice

A terminated FDA recall means the FDA has determined that all reasonable efforts to remove or correct the product have been made. What statuses mean.