Recall Record

Razor USA LLC, of Cerritos, Calif. recalls

1 recall recorded since 2018, most recently on 25 July 2024. Status and classification are as published by the CPSC.

Recalls1
Ongoing (FDA)0
Terminated or completed0
Class I (FDA)0

Announced Consumer products

Recall started
25 July 2024
Reason
The downtube of the recalled electric scooter can separate from the floorboard during use, posing a fall hazard.
Remedy
Consumers should immediately stop using the recalled scooters and contact Razor to receive a refund or coupon. Consumers with proof of purchase for recalled scooters bought on or after March 11, 2023, can receive a full refund. All other consumers can request a $700 coupon for a future purchase on razor.com or a $300 refund. Consumers will be asked to remove the handlebar and return only the handlebar to Razor. Razor will send consumers a prepaid shipping label and pouch for the return. The scooter's lithium-ion batteries must be disposed of in accordance with any local and state laws, and not in the trash. The rest of the scooter should be disposed of separately in accordance with any local and state laws.
Recall number
24313

CPSC recall notice

A terminated FDA recall means the FDA has determined that all reasonable efforts to remove or correct the product have been made. What statuses mean.