Recall Record

Reedsville, PA, United States

Philips Ultrasound, Inc recalls

18 recalls recorded since 2018, most recently on 7 August 2026. 6 are listed as ongoing. Status and classification are as published by the FDA.

Recalls18
Ongoing (FDA)6
Terminated or completed12
Class I (FDA)0

Ongoing Class II Medical devices

Recall started
7 August 2026
Reason
Due to software issue with ultrasound system, doppler sample is displayed shallower than its actual measurement location, potentially causing inaccurate blood flow velocity measurements and misdiagnosis.
Distribution
Worldwide - US Nationwide distribution in the states of AL, CA, CT, FL, GA, KS, MD, MN, NJ, NY, OH, PA, SC, TN, TX, VA, WA, WI and the countries of Austria, Denmark, Finland, France, Germany, Greece, Italy, Japan, Lithuania, Netherlands, Norway, Philippines, Poland, Romania, Slovenia, South Korea,
Initiated
Voluntary: Firm initiated
Recall number
Z-3249-2026

Ongoing Class II Medical devices

Recall started
31 October 2025
Reason
Ultrasound system compatibility issues with Apple devices running iOS 18 may cause a failure to perform live imagining.
Distribution
Worldwide US Nationwide distribution including in the states of AL, AR, AZ, CA, CO, CT, DC, DE, FL, GA, HI, IA, ID, IL, IN, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY, PR and the countries of Argentina, Arm
Initiated
Voluntary: Firm initiated
Recall number
Z-0883-2026

Ongoing Class III Medical devices

Recall started
5 September 2025
Reason
To provide clarification and labelling to define the useful life of ultrasound transducers in the field.
Distribution
US Nationwide distribution.
Initiated
Voluntary: Firm initiated
Recall numbers
Z-1626-2026, Z-1625-2026, Z-1627-2026, Z-1623-2026, Z-1621-2026, Z-1622-2026, Z-1624-2026, Z-1618-2026, Z-1628-2026, Z-1619-2026, Z-1620-2026

Ongoing Class III Medical devices

Recall started
3 July 2025
Reason
To provide clarification and labelling to define the useful life of ultrasound transducers in the field.
Distribution
US Nationwide distribution.
Initiated
Voluntary: Firm initiated
Recall numbers
Z-2402-2025, Z-2355-2025, Z-2375-2025, Z-2358-2025, Z-2382-2025, Z-2411-2025, Z-2399-2025, Z-2359-2025, Z-2384-2025, Z-2354-2025, Z-2410-2025, Z-2362-2025 and 57 more

Ongoing Class II Medical devices

Recall started
28 May 2025
Reason
Ultrasound transducer devices were refurbished beyond their useful life.
Distribution
Domestic: Nationwide Distribution; Foreign: Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Czech Republic, Denmark, Egypt, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Iran, Ireland, Israel, Italy, Japan, Jordan, Latvia, Lebanon, Luxembourg,
Initiated
Voluntary: Firm initiated
Recall numbers
Z-2053-2025, Z-2051-2025, Z-2052-2025, Z-2050-2025, Z-2054-2025, Z-2065-2025, Z-2067-2025, Z-2062-2025, Z-2058-2025, Z-2059-2025, Z-2048-2025, Z-2066-2025 and 9 more

Ongoing Class II Medical devices

Recall started
23 March 2024
Reason
Ultrasound system with: 1) transesophageal echocardiography transducer (TEE) connected/not selected 2) 1, 2 non-TEE connected 3) Imaging with non-TEE 4) Selected/not selected imaging transducer removed 5) Transducer connected 6) Non-TEE imaging continues, Then though TEE is unselected, it may have power, no temperature monitoring/control, and may result in temperature above limit and patient burns
Distribution
Worldwide - US Nationwide distribution including in the states of CA, CO, CT, FL, GA, IL, IN, KS, KY, MA, MD, ME, MI, NC, NH, NM, NY, OH, OK, PA, PR, SC, TN, TX, UT, VA and the countries of Australia, Austria, Bahrain, Brazil, Bulgaria, Canada, Croatia, Czech Republic, Denmark, Finland, France, Germ
Initiated
Voluntary: Firm initiated
Recall number
Z-1757-2024

Completed Class II Medical devices

Recall started
9 October 2023
Reason
Their is the potential that diagnostic ultrasound systems operating with software version 10.0 may present a delayed image instead of a real time image.
Distribution
US: AZ, CA, CT, FL, GA, ID, IL, KY, MD, MT, NE, NV, OH, TN, TX, UT, VA OUS: Canada
Initiated
Voluntary: Firm initiated
Recall numbers
Z-0284-2024, Z-0283-2024

Completed Class II Medical devices

Recall started
30 June 2023
Reason
Transducer, an ultrasound system accessory, consists of two parts that are bonded together that may come apart due to chassis bonding issue, which may pose risk to users and patients of tissue damage, and electric shock if the built-in safety measures to prevent electric were to also fail.
Distribution
Worldwide - US Nationwide distribution including in the states of FL, MN, AZ, NC, CA, MO, OH, WV, AL, NH, IN, IL, VT, PA, NY, NE, TX, WI, MI, KY, NV, MA, SD, LA, CO, TN, AK, GA, WA, UT, NM, ME, AR, SC and the countries of Italy, China, Netherlands, New Zealand, Hungary, Australia, France, Thailand,
Initiated
Voluntary: Firm initiated
Recall number
Z-2517-2023

Completed Class II Medical devices

Recall started
14 July 2022
Reason
Retroactive: Ultrasound may experience an unexpected automatic reboot, resulting in damage to transducer.
Distribution
Worldwide - US Nationwide distribution in the states of AK, AL, AR, AZ, CA, CO, CT, DC, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY and the countries of Argentina, Australia,
Initiated
Voluntary: Firm initiated
Recall number
Z-1007-2026

Terminated Class II Medical devices

Recall started
21 September 2021
Terminated
12 April 2024
Reason
Ultrasound system software issue can cause an EchoNavigator error notification, leading to an unresponsive system, necessitating system restart, which could lead to therapy/treatment delay and/or unnecessary therapy/treatment. Can occur during ultrasound-guided TEE with EchoNavigator, if secondary screen capture is enabled and user presses other system buttons before secondary capture completed.
Distribution
US: MI, AZ, IA, TN, OH, CO, WI, NY, NJ, NC, LA, IL, CA, KY, IN, MD, TX, PA. OUS: Denmark, Latvia, Belgium, Hungary, Argentina, Canada, Spain, Germany, Greece, Korea, Republic of Japan, France, Australia, Egypt, Switzerland, Italy, Senegal, Israel, Indonesia, Netherlands, Hong Kong, United Kingdom
Initiated
Voluntary: Firm initiated
Recall number
Z-0123-2022

Terminated Class II Medical devices

Recall started
19 August 2021
Terminated
6 September 2024
Reason
Battery system data issue with the ultrasound system can intermittently cause a system shutdown, regardless of actual battery state or application of alternating current power.
Distribution
Worldwide distribution - US Nationwide distribution in the states of CA, MA, MD, MI, MS, NC, NY, OH, VA, WA and the countries of Australia, Portugal, Netherlands, Canada, Netherlands, Germany.
Initiated
Voluntary: Firm initiated
Recall numbers
Z-0071-2022, Z-0070-2022

Completed Class II Medical devices

Recall started
6 August 2021
Reason
Due to a software defect that can intermittently cause the system to lock-up which exiting Review Mode while performing an exam.
Distribution
Worldwide distribution - U.S. Nationwide distribution in the states of AK, AL, AR, AZ, CA, CO, CT, DC, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, Puerto Rico, RI, SC, SD, TN, TX, UT, VA, WA, WI, WV, and WY. The countrie
Initiated
Voluntary: Firm initiated
Recall numbers
Z-2484-2021, Z-2483-2021

Completed Class II Medical devices

Recall started
22 July 2021
Reason
Ultrasound system control panel arm swivel lock could fail, which could cause the control panel and monitor to swivel freely while a user is positioning the monitor, or transporting/moving the system, which could lead to patient or user musculoskeletal injury.
Distribution
Worldwide distribution - US Nationwide distribution including in the states of FL, UT, CA, CO, WA, MS, NC, NV, GA, LA, VA, SC, NE, TN, HI, OR, ID, MI, OH, IN, IL, OK, TX, PA, NJ, CT, NY, DE, SD, WI, VT, MN, KS, MO, KY, MA, NH, IA, MT, NM, ME, AZ, AR, AL, WY, ND, AK, MD, RI, WV, DC, VI and the countr
Initiated
Voluntary: Firm initiated
Recall number
Z-2306-2021

Terminated Class II Medical devices

Recall started
24 December 2020
Terminated
21 March 2023
Reason
Control panel arm assembly could have missing or loose screws where undue force, pressure or weight is applied, the control panel mechanism can fail and break off.
Distribution
Worldwide distribution - US Nationwide, Puerto Rico, and Virgin Islands. O.U.S.: AE - United Arab Emirates AL - Albania AM - Armenia AR - Argentina AT - Austria AU - Australia AZ - Azerbaijan BA - Bosnia BD - Bangladesh BE - Belgium BG - Bulgaria BH - Bahrain BN - Brunei BO - Bolivi
Initiated
Voluntary: Firm initiated
Recall number
Z-0947-2021

Terminated Class II Medical devices

Recall started
16 December 2020
Terminated
15 March 2023
Reason
The manufacturer discovered an issue associated with the EPIQ Image Boost with xPlane and Color Flow or Doppler while using the X8-2t TEE Transducer. If Image Boost is enabled the color box shows flow visualization not accurately represent the fluid flow. Similarly, if Image Boost is enabled, both CW and PW Doppler traces will not accurately represent the fluid flow.
Distribution
US - AL, CA, CO, CT, DE, FL, GA, IA, IL, IN, KS, KY, LA, MA, MD, MI, MN, MO, MS, MT, NC, NE,NH, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, VA, VT, WA, WI and WV OUS- Austria, Australia, Belgium, Canada, Chezh Republic, Croatia, Denmark, Egypt, Finland, France, Hong Kong, Indonesia, India, Ireland,
Initiated
Voluntary: Firm initiated
Recall number
Z-0944-2021

Terminated Class II Medical devices

Recall started
27 October 2020
Terminated
19 April 2023
Reason
The manufacturer has determined that with certain uncommon workflows there is potential for incorrect patient data to be displayed and saved into an exam. The issue(s) manifest differently for different versions of software.
Distribution
Worldwide distribution - US Nationwide distribution including in the states of AK, AL, AR, AZ, CA, CO, CT, DC, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV and WY. The countries
Initiated
Voluntary: Firm initiated
Recall number
Z-0864-2021

Terminated Class II Medical devices

Recall started
30 August 2019
Terminated
27 November 2024
Reason
The firm has discovered an issue associated with some Transesophageal (TEE) transducers that were not properly programmed during manufacturing. As a result, the system is unable to correctly measure the temperature on the distal tip of the transducer. This issue may result in affected transducers not initiating auto-cool during use which could result in patient injury
Distribution
Worldwide distribution - US Nationwide distribution.
Initiated
Voluntary: Firm initiated
Recall numbers
Z-1843-2020, Z-1841-2020, Z-1844-2020, Z-1842-2020

Terminated Class II Medical devices

Recall started
29 April 2019
Terminated
4 August 2022
Reason
There is a potential that the image of one patient could get unexpectedly moved into another patient's folder when the user is using the Edit functionality on the Patient Data Entry (PDE) screen of the device.
Distribution
Worldwide Distribution - US Nationwide, including Puerto Rico. There was also military/government distribution. Foreign distribution was made to Canada, Algeria, Argentina, Australia, Austria, Bahrain, Bangladesh, Belgium, Bolivia, Chile, China, Colombia, Costa Rica, Croatia, Czech Republic, De
Initiated
Voluntary: Firm initiated
Recall number
Z-2199-2019

A terminated FDA recall means the FDA has determined that all reasonable efforts to remove or correct the product have been made. What statuses mean.