Online at BenQ Store, BenQ INFTY lab, Iconic Micro, Memory Express and Amazon.com from July 2023 through May 2026 for between $500 and $600. recalls
1 recall recorded since 2018, most recently on 30 July 2026. Status and classification are as published by the CPSC.
Recalls1
Ongoing (FDA)0
Terminated or completed0
Class I (FDA)0
Announced Consumer products
- Recall started
- 30 July 2026
- Reason
- The recalled projectors' lithium-ion battery can overheat, posing a risk of serious injury or death from fire and burn hazards.
- Remedy
- Consumers should stop using the projectors immediately and contact BenQ for a free battery repair or replacement projector, including shipping. Consumers will be asked to register at https://www.benq.com/en-us/support/gv31recall.html and receive a prepaid label and package to return the recalled product. Note: Do not throw this recalled projector with lithium-ion battery in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.
- Recall number
- 26647
- BenQ GV31 Portable Projectors
CPSC recall notice
A terminated FDA recall means the FDA has determined that all reasonable efforts to remove or correct the product have been made. What statuses mean.