Recall Record

Online at Amazon.com, https://us.govee.com, the Govee Home App and TikTok Shop from September 2021 through September 2024 for between $30 and $150. recalls

1 recall recorded since 2018, most recently on 7 November 2024. Status and classification are as published by the CPSC.

Recalls1
Ongoing (FDA)0
Terminated or completed0
Class I (FDA)0

Announced Consumer products

Recall started
7 November 2024
Reason
The smart electric space heaters can overheat, posing fire and burn hazards. Testing determined the smart electric space heaters do not comply with the voluntary industry safety standard, UL 1278, posing an overheating and fire risk from wireless control features.
Remedy
Consumers should immediately stop using the recalled electric space heaters and contact the brands for a refund. Unplug the electric space heater, cut the power cord, and send an image of the destroyed electric space heater, the manufacturer's label and SN Code on the bottom or side of the unit to GoveeLife or Govee through the link https://recall.goveelife.com/heater-recall. Consumers who do not have the original order number will receive a refund ranging from $31.80 to $106.63, depending on the model purchased. For consumers who do have the original order number, they will receive a full refund of the purchase price. Consumers can find the order number in their purchase records on online sales channels. They can also contact heatersupport@goveelife.com if they have problems finding the order number.
Recall number
25036

CPSC recall notice

A terminated FDA recall means the FDA has determined that all reasonable efforts to remove or correct the product have been made. What statuses mean.