Recall Record

Greer, SC, United States

North American Rescue LLC. recalls

4 recalls recorded since 2018, most recently on 27 March 2026. 2 are listed as ongoing. Status and classification are as published by the FDA.

Recalls4
Ongoing (FDA)2
Terminated or completed2
Class I (FDA)1

Ongoing Class I Medical devices

Recall started
27 March 2026
Reason
Kits contain the McKesson TRUE Metrix PRO Professional Monitoring Blood Glucose System that has been recalled for an issue with the software design of the E-5 Error Code where the meter displays an E-5 error code for a very high blood glucose event (> 600 mg/dL) or when there is a test strip error, which can lead to operator confusion when evaluating patients and a delay in appropriate treatment. This is a downstream recall of Trividia Health Class I, Recall Event ID 98317.
Distribution
US: CA, WA
Initiated
Voluntary: Firm initiated
Recall number
Z-1947-2026

Ongoing Class II Medical devices

Recall started
1 July 2025
Reason
Device used for unilateral or bilateral occlusion of blood flow to the lower limbs has a potential manufacturing defect that may compromise the structural integrity of the device and device performance during use.
Distribution
Worldwide - US Nationwide distribution in the states of SC, OK, ID, KY, VA, NV, IL, TX, CA, FL, LA, NY, LA, ME, PA, AR, AZ, AL, DE, MA, MS, HI, WA, MI, GA, NJ, UT, MD, OR, NC, NC, AL and the countries of KOR, JPN, BWA, SAU, BEL.
Initiated
Voluntary: Firm initiated
Recall number
Z-2637-2025

Terminated Class II Medical devices

Recall started
27 August 2021
Terminated
19 January 2024
Reason
The device includes the incorrect Instructions for Use.
Distribution
Distribution throughout US and Puerto Rico OUS consignees in Australia, Czech Republic, Denmark, France, Germany, Ireland, Italy, Poland, and Switzerland
Initiated
Voluntary: Firm initiated
Recall number
Z-2520-2021

Terminated Class II Medical devices

Recall started
21 August 2020
Terminated
31 January 2024
Reason
Lack of sterility assurance of the 30-0171
Distribution
US Nationwide distribution
Initiated
Voluntary: Firm initiated
Recall number
Z-3018-2020

A terminated FDA recall means the FDA has determined that all reasonable efforts to remove or correct the product have been made. What statuses mean.