Recall Record

Oakville, N/A, Canada

Natus Neurology DBA Excel Tech., Ltd. (XLTEK) recalls

6 recalls recorded since 2018, most recently on 18 June 2025. 2 are listed as ongoing. Status and classification are as published by the FDA.

Recalls6
Ongoing (FDA)2
Terminated or completed4
Class I (FDA)0

Ongoing Class II Medical devices

Recall started
18 June 2025
Reason
Natus received two complaints of left side labeling show impedance for right side.
Distribution
US: CA, IN, MO, NC, PA, RI, TX
Initiated
Voluntary: Firm initiated
Recall number
Z-2138-2025

Ongoing Class II Medical devices

Recall started
7 May 2025
Reason
Electrode placement labels on the Digital Acquisition Box (DAB) were applied backwards. This may ultimately lead to misdiagnosis of seizure location in neonates monitored with this device.
Distribution
Worldwide distribution - US Nationwide including Puerto Rico (PR) and OUS (foreign) countries of: Italy (IT), Estonia (EE), Israel (IL), China (CN), Germany (DE), Saudi Arabia (SA), Switzerland (CH), Chile (CL), Colombia (CO), Netherlands (the) (NL), Japan (JP), United Kingdom of Great Britain and N
Initiated
Voluntary: Firm initiated
Recall number
Z-1925-2025

Terminated Class II Medical devices

Recall started
2 December 2021
Terminated
18 September 2024
Reason
Tile kits that allow one to install and situate a video camera within a patient environment are not fitting properly in some domestic institution ceiling tile grids that have a thinner style grid frame. The ceiling tile may suddenly fall from the ceiling and cause a safety risk to the patient or end user.
Distribution
Worldwide distribution - US Nationwide distribution in the states of FL, IL, TX, MI, MA, NE, OK, WV, MO, VA, CT, IN, HI, PA, CA, MD, OH, CO, SC, PR, NV, NJ, OR, LA, DC, NC and the countries of Nepal, Viet Nam, Canada, Saudi Arabia, Indonesia, Germany, Korea, Republic of
Initiated
Voluntary: Firm initiated
Recall number
Z-0661-2022

Terminated Class II Medical devices

Recall started
5 March 2020
Terminated
9 August 2021
Reason
The OBM system functional test (impedance and noise) was not carried out on the affected items prior to release to the customer. The manufacturer cannot attest to the system functionality of the affected items.
Distribution
Worldwide distribution. US nationwide, Australia, Dominican Republic, United Arab Emirates, Israel, Italy, Hong Kong, Korea, Hungary, Switzerland, Colombia, and United Kingdom
Initiated
Voluntary: Firm initiated
Recall number
Z-1630-2020

Terminated Class II Medical devices

Recall started
18 May 2018
Terminated
4 August 2020
Reason
Natus Neuro has discovered a possible manufacturing defect in the ErgoJust mobile cart that may cause the cart s video pole to fail.
Distribution
United States Distribution: AK, AL, AR, AZ, CA, CO, CT, DC, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, TN, TX, UT, VA, VT, WA, WI, WV. Worldwide Distribution: Austria, Canada, Colombia, Costa Rica, Czech Republic, F
Initiated
Voluntary: Firm initiated
Recall number
Z-2737-2018

Terminated Class II Medical devices

Recall started
15 May 2018
Terminated
6 May 2024
Reason
Possible degradation of an internal electronic component over time which may cause the XLTEK EMU 40EX Breakout box to fail. It may feel hot and plastic case may start melting.
Distribution
USA Distribution: AL, CA, CO, CT, FL, GA, IA, ID, IL, IN, KY, LA, MA, MD, ME, MI MN, MO, NC, NE, NJ, NV, NY, OH, OR, PA, ,RI, SC, TN, TX, UT, VA, WA, WI. World wide Distribution: Canada, China, Cyprus, Germany, Hong Kong, Italy, Mexico, Saudi Arabia, Spain, United Kingdom
Initiated
Voluntary: Firm initiated
Recall number
Z-2570-2018

A terminated FDA recall means the FDA has determined that all reasonable efforts to remove or correct the product have been made. What statuses mean.