Recall Record

Independent heating and plumbing contractors and wholesale distributors nationwide, and online at Amazon.com, Homedepot.com and Lowes.com from September 2024 through February 2025 for between $3,900 and $5,000. recalls

1 recall recorded since 2018, most recently on 5 June 2025. Status and classification are as published by the CPSC.

Recalls1
Ongoing (FDA)0
Terminated or completed0
Class I (FDA)0

Announced Consumer products

Recall started
5 June 2025
Reason
The boiler door can fail to seal properly due to incorrect screws, allowing carbon monoxide (CO) gases to escape, posing a carbon monoxide poisoning hazard.
Remedy
Consumers should immediately stop using the recalled boilers and contact Rinnai to arrange to have a certified technician install the repair at no cost to the consumer. Consumers who must continue using the boiler while awaiting repair should have working carbon monoxide alarms on each level of their homes and outside sleeping areas.
Recall number
25313

CPSC recall notice

A terminated FDA recall means the FDA has determined that all reasonable efforts to remove or correct the product have been made. What statuses mean.