Recall Record

Madison, WI, United States

Accuray Incorporated recalls

10 recalls recorded since 2018, most recently on 16 June 2026. 2 are listed as ongoing. Status and classification are as published by the FDA.

Recalls10
Ongoing (FDA)2
Terminated or completed8
Class I (FDA)0

Ongoing Class II Medical devices

Recall started
16 June 2026
Reason
In certain cases, a collimator may not fully dock, which triggers a system interlock and prevents motion from the operator console. If personnel then enter the treatment room and initiate motion using the in-room control pendant, the collimator may release and fall from the housing.
Distribution
Worldwide - US Nationwide and and the countries of Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Czech Republic, Egypt, France, Germany, Greece, Hong Kong, India, Ireland, Italy, Japan, Jordan, Kenya, Korea, Republic of, Liechtenstein, Lithuania, Luxembourg, Macao, Mexico, Net
Initiated
Voluntary: Firm initiated
Recall number
Z-2644-2026

Ongoing Class II Medical devices

Recall started
16 June 2026
Reason
In certain cases, a collimator may not fully dock, which triggers a system interlock and prevents motion from the operator console. If personnel then enter the treatment room and initiate motion using the in-room control pendant, the collimator may release and fall from the housing.
Distribution
Worldwide distribution - US Nationwide and the countries of China, Colombia, Czech Republic, France, Hong Kong, Japan, Korea, Republic of, Latvia, Mexico, Myanmar, Saudi Arabia, Taiwan, Turkey, Ukraine.
Initiated
Voluntary: Firm initiated
Recall number
Z-2640-2026

Completed Class II Medical devices

Recall started
23 December 2024
Reason
Snap rings may become partially or completed detached from the shafts within the internal mechanism. Uncontrolled rotation may occur on the left and right roll axes when the rings are removed or damaged.
Distribution
Worldwide - US Nationwide distribution.
Initiated
Voluntary: Firm initiated
Recall number
Z-1023-2025

Completed Class II Medical devices

Recall started
3 August 2023
Reason
It is possible the upper roller bracket in the Radixact System gantry enclosure may not provide enough clearance for service personnel to use a jib crane for moving components while servicing the system, resulting in possible injury to the service personnel.
Distribution
Worldwide - US Nationwide distribution in the states of CA, GA, IL, LA, NJ, OR, PA, SC, SD, TX, and WA. There was government distribution and no military distribution. The countries of Australia, Belgium, Canada, Colombia, France, India, Indonesia, Italy, Japan, Kazakhstan, Malaysia, Poland, Saudi A
Initiated
Voluntary: Firm initiated
Recall number
Z-2489-2023

Terminated Class II Medical devices

Recall started
26 February 2021
Terminated
27 June 2022
Reason
The set screws that connect the Standard Treatment Couch linkage arm to the roll motor can loosen over time allowing the couch to roll.
Distribution
Worldwide distribution - US Nationwide distribution including in the states of AK, AZ. CA, CO, CT, DC, DE, FL, GA, IA, IL, IN, KS, KY, LA, MA, MD, MI, MN, MO, MS, NC, NJ, NV, NY, OH, OK, PA, TN, TX, VA, WA, WI, WV, PR and the countries of Australia, Brazil, Bulgaria, Canada, Chile, China, Colombia,
Initiated
Voluntary: Firm initiated
Recall number
Z-1272-2021

Terminated Class II Medical devices

Recall started
10 December 2020
Terminated
26 September 2022
Reason
"MLC tickle error" may result in the delivered dose to effectively rotate from the planned dose.
Distribution
Worlwide distribution - US Nationwide distribution including in the states of CA, FL, IL, ND, NJ, OK, UT and the countries of Australia, China, Italy, Switzerland, United Arab Emirates.
Initiated
Voluntary: Firm initiated
Recall numbers
Z-0785-2021, Z-0784-2021

Terminated Class II Medical devices

Recall started
26 September 2018
Terminated
12 May 2021
Reason
A robotics supplier notified Accuray of two manufacturing variations in the fastening of the in-line wrist and the casting of the wrist for the robot. The variation may result in premature failure of the component.
Distribution
worldwide distribution.
Initiated
Voluntary: Firm initiated
Recall number
Z-0408-2019

Terminated Class II Medical devices

Recall started
31 August 2018
Terminated
16 December 2020
Reason
the Ball Cube II phantom calibration film was not manufactured within necessary dimensions and may introduce up to 0.5 mm of positional inaccuracy to the CyberKnife System
Distribution
Worldwide Distribution: United States (nationwide), and countries of: United Kingdom, Germany, France, Finland, Netherlands, Portugal, Hong Kong, Poland, Australia, United Arab Emirates, Thailand, and Japan.
Initiated
Voluntary: Firm initiated
Recall number
Z-3211-2018

Terminated Class II Medical devices

Recall started
10 April 2018
Terminated
1 April 2021
Reason
There is an unintended drop of a secondary collimator housing that can occur during housing Xchange(TM) workflows. Specifically, during an automated housing Xchange, an interlock may interrupt this operation causing the collimator housing to partially attach.
Distribution
US & Italy, United Kingdom, Switzerland, Belgium, Canada, Germany, France, Japan, Poland, Netherlands, Luxembourg, Australia, Qatar, Latvia, Portugal, India, Hungary, Turkey, United Arab Emirates, Thailand
Initiated
Voluntary: Firm initiated
Recall numbers
Z-1696-2019, Z-1697-2019

Terminated Class II Medical devices

Recall started
17 November 2017
Terminated
25 July 2021
Reason
Uncontrolled couch Z-axis movement (descent)
Distribution
Worldwide Distribution
Initiated
Voluntary: Firm initiated
Recall numbers
Z-0289-2018, Z-0288-2018, Z-0287-2018, Z-0286-2018

A terminated FDA recall means the FDA has determined that all reasonable efforts to remove or correct the product have been made. What statuses mean.